Privacy Policy

I. Data Collection on Our Website

The following information provides an overview of what happens to your personal data when you visit our website. Personal data means any data that can be used to personally identify you (PII). For further information about data protection, please see Privacy Policy below this text.

Who is responsible for collecting data on this website?
Data collected on this website is processed by the website operator. The operator’s contact details can be found in the website’s Legal Notice.

How Do We Collect Your Data?
First, your data is collected when you communicate it to us. This could, for example, be data you enter on a contact form.
Other data is automatically collected by our IT systems when you visit our website. This data is primarily technical data (for example, the browser and operating system you are using, or when you visited our website). This data is collected automatically as soon as you access our website.

What Do We Use Your Data For?
Some data is collected to ensure the proper functioning of the website. Other data can be used to analyze your user behavior.

What Rights Do You Have Regarding Your Data?
You have the right to request information about your stored data, where it came from, who received it, and the purpose for which it was collected, at any time and at no expense. You also have the right to request the rectification, blocking or erasure of this data. You can contact us at any time at the address given in the Legal Notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

Analytics and Third-Party Tools

Your surfing behavior can be statistically analyzed when you visit our website. This is done primarily using cookies and so-called analytics programs. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You may object to this analysis or prevent it by not using certain tools. Details concerning this subject may be found in our Privacy Policy under the heading “Third-party modules and analytics tools.”

You can object to this analysis. In our Privacy Policy, we will inform you about how to exercise your rights in this regard.

Data Protection

The operators of this website take the protection of your personal data very seriously. We handle your personal data in a confidential manner and in accordance with applicable data protection laws and regulations as well as this Privacy Policy.

A variety of personal data is collected when you use this website. Personal information is any data by which you could be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. communication by email) can be subject to security vulnerabilities. It is not possible to fully secure your data against third-party access.

Information About the Controller

The responsible party for data processing on this website is:
Kristijan Aufiero
Via dei Portici 76
39100 Bolzano
Italy
E-Mail: kristijan.aufiero[at]profemina.org

The controller is the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawing Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Your Right to Lodge a Complaint With a Supervisory Authority

You have a right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection laws.

Competent supervisory authority for Bolzano, Italy:
Garante per la protezione dei dati personali
Piazza di Monte Citorio n. 121
00186 ROMA
Italy
phone: (+39) 06.696771
fax: (+39) 06.69677.3785,
email: [email protected]
Internet: https://www.garanteprivacy.it/

Right to Data Portability

You have the right to have data that we process by automated means on the basis of your consent, or related to the performance of a contract, transferred to you or to third parties. If you request the direct transfer of your data to another controller, we will do so to the extent such a transfer is technically feasible.

SSL/TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection in your browser’s address bar when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Blocking, Erasure

Within the framework of applicable law, you have the right to obtain information free of charge at any time about your stored personal data, the origin of this data, the recipients of this data and the purpose for which this data is processed and, if applicable, the right to rectify, block or erase this data. You can contact us at any time at the address given in the Legal Notice if you have any further questions on the subject of data protection or how we handle personal data.

Objection to Promotional Emails

Third-party use of contact data published within the scope of legal notice regulations for sending unsolicited advertising and informational materials is hereby expressly forbidden. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.

Legally Required Data Protection Officer

We have appointed a data protection officer for our company:

Bernhard Binner, Data Protection Officer (TÜV)
Via dei Portici 76
39100 Bolzano
Italy
datenschutz[at]profemina.org

Cookies

In some cases, our webpages use “cookies”. Cookies do not cause any damage to your computer and do not contain any viruses. The purpose of cookies is to make our website more user-friendly, functional and secure. Cookies are small text files that are stored on your computer and saved by your browser. Click here for cookie settings!

Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies make it possible to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, exclude the acceptance of cookies generally, or just for certain cases, and activate the automatic deletion of cookies when closing your browser. Disabling cookies may limit your ability to use some of the functions of this website.

Cookies, which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart), are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in saving cookies for purposes of providing their services free of technical errors and in order to optimize their services. If other cookies (such as those used to analyze your surfing behavior) are also saved, they will be treated separately in this Privacy Policy.

Server Log Files

The provider of the respective pages automatically collects and stores information in so-called server log files which your browser automatically transmits to us. This includes:

  • Browser type and browser version
  • Operating system in use
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

The legal basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data related to the performance of a contract or pre-contractual activities.

Cloudflare

This website uses “Cloudflare” services (provided by: Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA). Cloudflare operates a content delivery network (CDN) and provides security services for our website (web application firewall). The data transfer between your browser and our servers runs through Cloudflare’s infrastructure, where it is analyzed to prevent attacks. For this purpose, Cloudflare uses cookies to enable you to access our website. We use Cloudflare to ensure secure use of our website and to defend our website against harmful attacks from third parties. You can find more information in the Cloudflare privacy policy:
https://www.cloudflare.com/privacypolicy/

Contact Form

If you send an inquiry using the contact form, your details from the contact form, including the contact details you provided there, will be stored for the purpose of processing the inquiry and in the event of any follow-up questions. We will not share this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 (1)(a) GDPR). You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We will retain the data you provide on the contact form until such time as you request its erasure, withdraw your consent for its storage, or the purpose for its storage is no longer applicable (e.g. after completely processing your inquiry). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

Registration on Our Website

You may register on our website in order to use additional features on the site. We only use data you have entered in connection with the use of the respective service or offering for which you have registered. Mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

We use the email address provided during registration to inform you of significant changes, for example related to the scope of resources offered or modifications that are required for technical reasons.

Data provided during the registration process is processed on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Data collected during registration will be stored by us for as long as you are registered on our website and will be erased thereafter. This has no effect on statutory retention periods.

Comment Function on Our Website

For purposes of operating the comment function on our website, information on the time you write the comment, your email address and, if you do not post anonymously, the username you have chosen will be stored, in addition to your comment.

Storing IP Addresses

Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before posting them, we need this data in order to be able to take action against the author in the event of legal violations, such as insults or propaganda.

Subscribing to Comments

As a website user, you can subscribe to comments following your registration. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link provided in the informational email. Data entered when subscribing to comments will be erased in such cases; however, we will retain this data if you sent it to us for other purposes and elsewhere on the website (e.g. newsletter subscription).

Retention Period for Comments

Comments and the associated data (e.g. IP address) are stored and remain on our website until content to which the comment relates has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal Basis

Comments are retained on the basis of your consent (Art. 6 (1)(a) GDPR). You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Google Analytics

This website uses Google Analytics, a web analysis service. The operator is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. Cookies are text files stored on your computer that enable analysis of how you use our website. As a rule, the information generated by the cookie about your use of the website will be transmitted to, and stored by, Google on servers in the United States.

Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization function on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the complete IP address be transferred to a Google server in the United States and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities for website operators, and to provide additional services related to the use of the website and the internet. The IP address transferred by your browser in connection with Google Analytics will not be associated with other data held by Google.

Browser Plug-in

You may opt out of the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie that relates to your use of the website (including your IP address) and prevent Google from processing such data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is then set which prevents the collection of your data on future visits to this website: Disable Google Analytics.

For more information about how Google Analytics handles user data, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract Data Processing

We have entered into a contract with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Data collection by Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be associated with any specific person. You can disable this feature at any time from your Google Account ad preferences or opt out of Google Analytics collecting your information in general as described in the “Objection to Data Collection” section.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor accesses the website. To perform this analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Visitors to the website are not informed that an analysis is taking place.

Data processing in this context is performed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website against abusive automated spying and SPAM.

Further information about Google reCAPTCHA and Google’s Privacy Policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/about/.

Hotjar

We use Hotjar, an analysis software provided by Hotjar, to better understand the needs of our users and optimize the services provided on this website. Hotjar’s technologies (tracking code and/or cookie) give us a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and that helps us to adapt our services provided based on user feedback. Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices (including, but not limited to, the IP address of the device (collected and stored only in an anonymous form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language used to view our website. Hotjar stores this information in a pseudonymous user profile. The information will not be used by Hotjar or by us to identify individual users or merged with other data about individual users. The legal basis for this purpose is Art. 6 (1)(f) GDPR. For more information, see Hotjar’s Privacy Policy: https://www.hotjar.com/legal/policies/privacy

You may opt out of Hotjar’s storage of a user profile and information about your visit to our website as well as Hotjar Tracking Cookies on other websites by clicking the opt-out link at: https://www.hotjar.com/privacy/do-not-track

YouTube

Our website uses plug-ins from YouTube, which is operated by Google. This YouTube website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

A connection to the YouTube servers is established if you visit one of our pages equipped with a YouTube plug-in. The YouTube server is then informed about which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your surfing habits directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used with the goal of making our website more attractive. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

For more information on how user data is handled, please see YouTube’s Privacy Policy at: https://www.google.de/intl/de/policies/privacy.

II. Data Protection Information for Our Counseling Services

Profemina International Impresa Sociale S.r.l. (Via dei Portici 76, 39100 Bolzano, Italy), Pro Femina e.V. (Bergstr. 114, 69221 Heidelberg, Deutschland) and Ponto do Apoio à Vida (Calçada da Tapada, 143; 1300 - 541 Lisboa, Portugal) 114, 69221 Heidelberg, Germany) and Ponto do Apoio à Vida (Calçada da Tapada, 143; 1300 - 541 Lisboa, Portugal) act as joint controllers for the processing of personal data of women seeking counseling according to Art. 26 GDPR and have concluded an agreement to this effect.

(1) Competences and responsibilities with regard to the processing activities

In their internal relationship, the competences and responsibilities with regard to the processing operations are divided between the joint controllers as follows:
a) Profemina International is responsible for the processing of personal data relating to the use of digital counseling services (digital counseling).
b) If individual counseling takes place by direct (e.g. telephone) contact following digital counseling, Profemina International and Pro Femina e. V. shall be responsible for any counseling services provided in the German language. Ponto do Apoio à Vida and Profemina International are responsible for counseling provided in Portuguese.
c) Profemina International, in turn, is responsible for other processing operations, i.e., in particular for the optimization of counseling services.

(2) Competences and responsibilities with regard to the provision of information to data subjects
a) Profemina International and Pro Femina e. V. ensure the fulfillment of the obligations to provide information as set out in Art. 13 and 14 of the GDPR in the German language.
b) Ponto do Apoio à Vida is responsible for the fulfillment of these obligations to provide information in Portuguese.

(3) Competences and responsibilities with regard to the exercise the rights of data subjects
a) Profemina International and Pro Femina e. V. are responsible for processing data subject requests and exercising data subjects’ rights as set out in Art. 15-21 GDPR in the context of German-language counseling services.
b) Ponto do Apoio à Vida and Profemina International are responsible for counseling services in Portuguese.
c) Profemina International, in turn, is responsible for processing data subject requests regarding counseling services in other languages (e.g., English, Italian, French, Spanish).
c) Data subjects may assert their rights under the GDPR against any of the controllers, regardless of the language in which the counseling service is provided. The controllers shall promptly notify each other about any data subject requests and provide each other with all information necessary for the implementation of data subject rights.

Bernhard Binner, Data Protection Officer (TÜV)
Via dei Portici 76
39100 Bolzano
Italy
datenschutz[at]profemina.org

The main purpose of the processing of data is for the purpose of counseling pregnant women in need or women who fear they may be pregnant.

We offer counseling services for following circumstances: Counseling and assistance for women who are in emotional or material need due to their current or feared pregnancy. This consultation and support may also be provided via email, phone or internet-based exchange platforms.

For all purposes, personal data is processed based on your consent under Article 6(1)(a) and Article 9(2)(a) of the EU General Data Protection Regulation in relation to your health data.

Personal data is never disclosed to unauthorized persons.
Data is only published with the explicit consent of the woman who received counseling.

Data is not transmitted to countries outside of the EU or EEA (third countries).

The personal data of women who received counseling will be erased when the purpose for which the data was collected no longer applies, unless erasure is prevented by legal or contractual storage obligations. If the data cannot be erased, the data will be marked for further processing and restricted.
The storage period and/or erasure deadline of the data of women who received counseling are determined by the data type.

You have the following rights in relation to your personal data:

(1) Right of access: You may obtain confirmation from us as to whether or not personal data concerning you is stored by us. Such confirmation may be obtained free of charge.

This right of access is limited or not granted if and to the extent that such access may disclose confidential information or information subject to professional secrecy.

(2) Right to rectification: If your personal data, stored by us, is inaccurate or incomplete, you have the right to obtain the rectification of this data at any time.

(3) Right to erasure: You have the right to obtain the erasure of your personal data if and to the extent that your data is no longer needed for the purposes for which it was collected or, where processing is based on your consent, if you withdraw your consent. In this case, your personal data may no longer be processed and must be removed from our IT systems and databases.

(4) You do not have a right to erasure if:

  • your data may not be erased or must be processed for compliance with a legal obligation;
  • processing your data is necessary for the exercise, establishment or defense of legal claims.

(5) Right to restriction of processing: You have the right to obtain the restriction of the processing of your personal data.

(6) Right to data portability: You have the right to receive the personal data you provided to us in a structured, commonly used and machine-legible format, and have the right to have this data transmitted to another controller. This right is only granted if:

  • you provided your data to us on the basis of your consent or a contract between you and Pro Femina is concluded;
  • processing is carried out by automated means.

(7) Right to object to processing: If your data is processed on the basis of a balancing of interests, you may object to this processing at any time.

You may exercise any of the data subject rights described above against us by submitting your request by email or mail to the data protection officer specified above.

(8) Right to Lodge a Complaint with a Data Protection Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes on data protection law. Our competent data protection supervisory authority is:

Supervisory Authority für Bolzano, Italy:
Garante per la protezione dei dati personali
Piazza di Monte Citorio n. 121
00186 Rome
Italy
Phone: (+39) 06.696771
Fax: (+39) 06.69677.3785,
E-Mail: [email protected]
Website: https://www.garanteprivacy.it/

Supervisory Authority for Rhein-Neckar county, Germany:
State Comissioner for Data Protection in Baden-Württemberg
P.O. Box 10 29 32, 70025 Stuttgart
Königstr. 10a, 70173 Stuttgart
Germany
Phone: (+49) 0711 615541-0
Fax: (+49) 0711 615541-15
E-Mail: [email protected]
Website: https://www.baden-wuerttemberg.datenschutz.de/

Supervisory Authority for the metropolitan area of Lisbon, Portugal:
CNPD - Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134, 1º
1200-651 Lisbon
Portugal
Phone: (+351) 213 928 400
Fax (+351) 213 976 832
E-Mail: [email protected]
Website: https://www.cnpd.pt/

We use the messaging service WhatsApp from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, to offer and provide counseling to people who contact us in German or Portuguese. For this purpose, we use the so-called “business version” of WhatsApp.

Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communicated content.
Your data will only ever be used to respond to your request via WhatsApp. It will not be disclosed to third parties.
WhatsApp does, however, obtain access to metadata that arises in the course of the communication process (e.g., sender, recipient, and time). In addition, we would like to point out that, according to its own statements, WhatsApp shares personal data of its users with its USA-based parent company Meta (formerly Facebook). More information on data processing can be found in WhatsApp's privacy policy at:  https://www.whatsapp.com/legal/privacy-policy-eea

We use WhatsApp on the basis of our legitimate interest to communicate as quickly and effectively as possible with women seeking counseling, interested persons, and other business and contractual partners (Art. 6 (1) lit. f GDPR). If a corresponding consent has been collected, the data processing is based exclusively on this consent; the consent can be revoked at any time with effect for the future.

The communication content exchanged on WhatsApp shall remain with us until you either request us to delete it, revoke your consent concerning the storage of the content or if the purpose for storing the data no longer applies (e.g., after your request has been finally processed and completed). Mandatory legal provisions - in particular legal retention periods - remain unaffected by this.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. For more information on this visit  https://www.whatsapp.com/legal/business-data-transfer-addendum

We will revise this Privacy Policy in case of changes to data processing or if otherwise necessary. The respectively current version may be found on this website.

Updated on July 15, 2022